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PRIVACY NOTICE

GENERAL TERMS AND CONDITIONS

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Information on our booking and service policies

TERMS AND CONDITIONS OF STAY:

Check in: from 2.30 pm onwards. 
If you would like to check-in at a different time, please let the hotel know well in advance directly. For the purposes of ensuring a better service you are asked to notify the hotel of your approximate time of arrival a few days in advance.

Check out: before 10 am on the day of departure
. In the absence of advance notice (14 days), postponing arrival or early departure involves payment of the whole period booked.

SERVICES INCLUDED IN YOUR MOUNTAIN DREAM HOLIDAY

  • natural, heated Spa Pool with Himalayan salts on our panoramic terrace (The pool is open in both summer and winter.
    )
  • PAGANELLA DOLOMITI GUESTCARD
  • fitness room (Open until October.)
  • billiard room
  • covered boules court
  • tennis court
  • mountain bike rental
  • “garden with play park”
  • La Tana degli Orsetti games room Open until October.
  • “children’s farm”
  • Wi-fi in all rooms and shared spaces
  • Nordic walking poles, child carrier backpacks and mountain backpacks
  • free outside car park
  • info pack of the area with maps
  • Free shuttle bus to/from Lake Molveno and Nembia, Stenico Castle, the Rio Bianco waterfalls… (Stop 300 metres away – from end-June to begin-September)

INCLUDED SERVICES YOU WILL FIND AT HOTEL MIRAVALLE IN SUMMER

  • Heated natural pool with Himalayan salt
  • Dolomiti Paganella Guest Card
  • Private garden with playground
  • “La Tana degli Orsetti” our playroom
  • Animation service every day from June 15 to September 15 with games, entertainment, workshops, baby dance (starting from 5 years old)
  • Afternoon snack for all our children at 16:30
  • Indoor bocce court
  • Tennis court
  • Mountain bike rental
  • Private parking
  • WIFI
  • Informative kit of the locality
  • Hiking pole rental

ADDITIONAL SERVICES (AT AN EXTRA CHARGE):

  • Rental of a child-carrying hiking backpack (€4.00 per day)
  • Rental of a stroller (€9.00 per day)
  • Rich program of experiences in contact with the animals and nature of the Adamello Brenta Natural Park (activities at an additional cost)
  • Packed lunch for excursions (2 sandwiches with mixed cold cuts, fresh fruit, chocolate bar, and a drink) €10.00
  • Thermos with hot baby food for the little ones €5.00

AND, FOR A NEW EXPERIENCE,

  • IOKAI MERIDIAN SHIATSU massage in the garden or the shiatsu room next to the hotel
  • every week a packed programme of guided walks offered by the guides of the Adamello Brenta Nature Park (some free and some at discounted rates)
  • ECOGY 22 kw electric car charging station (type 2 connector)

SUPPLEMENTS

  • BESAFE RATE INSURANCE: Besafe Rate insures you for cancellation caused by unforeseen events and offers an up to 100% refund for your whole stay in accordance with the insurance policy regulations applying at the time of booking.
  • PACKED LUNCH with bread rolls and cold cuts, fresh fruit, a bar of chocolate and a drink € 10,00 per person. A thermos of hot baby food for babies € 5,00.
  • SMALL PETS ALLOWED: medium-small dogs are allowed on advance notice for € 15,00.
 The hotel has limited numbers of dog access rooms and availability must be checked at the moment of booking. Dogs are not allowed in the dining hall and SPA Pool area.
 When they transit through shared spaces dogs must be kept on a lead at all times.
 Animals must not be left unsupervised in rooms or on terraces.
  • CHILD SET: baby food heaters, baby baths, high chairs and child cutlery are available on request
  • POOL ROBES: bathrobes are available on request at a cost of € 8,00
  • BOTTLE OF ROTARI SPARKLING WINE IN YOUR ROOM: on request we con you a bottle of sparkling wine Antares TRENTO DOC left in your room Cost € 25,00
  • BIRTHDAY CAKE: on request we will arrange for a birthday cake to be made for you as a sweet surprise treat Cost € 27,00
  • OBLIGATORY TOURIST TAX € 2,00 per person, for the over 14s, up to a maximum of 10 nights

USEFUL INFORMATION

  • Smoking is prohibited inside the hotel, including the rooms.
  • Unregistered individuals cannot stay overnight at the hotel.
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