REGULATION (EU) 2016/679 - GDPR

Information for processing of personal data acquired

As required pursuant to GDPR EU Reg. 2016/679 (European Regulation on the Protection of Personal Data), we provide the information required for the processing of the personal data provided. The information should not be considered appropriate for other websites that may be consulted by means of the links presented on websites owned by the controller, who should not in any way be deemed responsible for third-party websites.

Personal data that can be processed: “personal data”: any information regarding an identified or identifiable natural person (“interested party”); a natural person is considered identifiable if such person can be identified, whether directly or indirectly, with particular reference to an identifier, such as a name, an identification number, location data, an online identifier or one or more of the elements characteristics of their physical, physiological, genetic, psychological, economic, cultural or social identity (C26, C27, C30 EU Reg. 2016/679).

Contact Information

Data Controller: Hotel Miravalle
Owner of email address to which requests are sent: hall@hotelmiravalle.info

Personal Data Collected

At this site, we acquire personal data by means of the behavioral entry data forms during normal content consultations.  The data is processed for the following purposes and using the following services at the corresponding storage and handling sites:

CONTACT USER/DISPATCH ORDERS AND REQUESTS

Mailing List or Newsletter Personal data acquired: name, surname, email, language. Processing site: Italy, Europe
Contact Form Personal data acquired: name, surname, email, address, certified email, country, province, telephone, processing site: Italy, Europe

INTERACTION WITH SOCIAL NETWORKS AND EXTERNAL PLATFORMS

Share social buttons, add-this plugin, other plugins Personal data acquired: anonymous, cookies and use data. Processing site: USA, Europe

REGISTRATION AND AUTHENTICATION

Direct registration Personal data acquired: name, surname, email, address, certified email, nation, province, telephone and various types of also in multiple forms (billing, shipping, gift option), Processing site: Italy, Europe

Remarketing AND behavioral targeting

AdWords Remarketing, Facebook Remarketing e Remarketing con Google Analytics per la pubblicità display Personal data acquired: Cookies and anonymous Use Data Processing site: USA

Statistics

Google Analytics and Google Analytics with anonymized IP Personal data acquired: Cookies and anonymous Use Data. Processing site: USA.
Newsletter Stats. Personal data acquired: Behavioral use data, also non-anonymous. Processing site: Italy.

DISPLAY OF CONTENTS FROM EXTERNAL PLATFORMS

Widget and Embed conents such as: Vimeo, Youtube, TripAdvisor, Trust You, Google Map, Personal data acquired: Cookie and Use Data. Processing site: USA
Google Fonts Personal data acquired: Use data and various types of data as specified by the service privacy policy Google Fonts. Processing site: USA
Web Services content automatically imported from external data sources Personal data acquired: none
Plugin/widget for integrated tools (booking for reservation) Personal data acquired: Cookie and use data as specified by the plugin privacy policy. Processing site: Italy, Europe

User Rights

Users may exercise certain rights with respect to the Data processed by the Data Controller.

Specifically, the User has the right to:

  • withdraw consent at any time.  The user may withdraw consent previously provided to the processing of his or her Personal Data.
  • object to the processing of his or her Data. The User can object to the processing of his or her Data when such objection has a legal basis other than consent.  Further details regarding the right of objection are provided in the section below.
  • access their Data.  The User  has the right to obtain information regarding the Data processed by the Data Controller, regarding certain aspects of the processing and to receive a copy of the Data processed.
  • verify the accuracy and request the correction.  The User may verify the accuracy of his or her Data and request its update or correction.
  • obtain limitation on processing. When certain conditions are met, the User may request limiations on the processing of his or her Data. In such case, the Data Controller will not process the Data for any purpose other than its storage.
  • obtain the deletion or removal of his or  her Personal Data. When certain conditions are met, the User may request that the Data Controller delete his or her Data.
  • receive his or her data or request its transfer to another data controller.  The User has the right to receive his or her data in a structured, commonly-used format that is readable by an automatic device and, where technically feasible, to obtain its transfer without hindrance to another data controller.  This provision is applicable when the Data is processed with automated tools and the processing is based upon the consent of the User, on a contract to which the User is a party or on contractual measures related thereto.
  • file a complaint. The User may file a complaint before the the competent personal data protection oversight authority or before a judicial body.

DETAILS ON THE RIGHT OF OBJECTION

When Personal Data is processed in the public interest, in order to exercise public authority with which the Data Controller has been vested or in order to pursue a legitimate interest of the Data Controller, Users have the right to object to processing for reasons related to their particular situation.
Users are reminded that, in the event that their Data is processed for direct marketing purposes, they may object to the processing without providing any reasons. In order to determine whether the Data Controller is processing data for direct marketing purposes, Users may refer to the respective sections of this document.

HOW TO EXERCISE RIGHTS

In order to exercise the User’s rights, Users may direct requests to the contact details of the Data Controller indicated in this document. Requests are deposited free of charge and processed by the Data Controller as soon as possible, in any case, within one month. Some editing functions may be exercised independently by the  user, as reported in the following section.

Cookie Policy

This Application uses Cookies. In order to learn more and to review detailed information, the User may consult the Cookie Policy.

Recipients and sharing of data with third parties

We never sell personal information to third parties. We do not exchange, share or transfer your personal data to third parties, except in the following limited circumstances.

Personal data provided may be disclosed to recipients who will process the data as managers and/or as natural persons who act under the authority of the Data Controller and the Data Manager in order to comply with contracts or for related purposes.

Specifically, your personal information may be disclosed to recipients in the following categories:

  • to our parent companies, subsidiaries and affiliates;
  • to third-party service providers to enable these individuals to provide services that help us in our business activities, which may include marketing assistance, customer support, data analysis, advertising of our product/supply offerings/services, maintaining and improving the features and functionality of products and services. For example, we may provide personal data to our service providers for sending direct e-mail of our newsletters or notifications of our product/service offerings;
  • to third parties in general when we believe in good faith that access to, use, storage or disclosure of such data is reasonably necessary to (a) comply with any applicable law, regulation, legal process or governmental request, (b) ) apply an Agreement with the Client, including the examination of potential violations of the same, or (c) protect from imminent damage to our rights, property or security, or that of our users or the public, as required or permitted by law;
  • with third parties (including our service providers and government agencies) to detect, prevent or otherwise manage fraud or technical or security issues
  • with our commercial partners who offer you a service in collaboration with us, for example, during a cross-promotion;
  • with online banking institutions and not to process the payment of services or goods (booking, ecommerce, services);

We may also share and/or transfer your personal data if we are involved in a merger, acquisition, bankruptcy or any form of corporate transformation.
We may share your personal information with third parties (outside the above categories) if we have your explicit consent to do so.
We may also share aggregate or anonymized data with third parties for other purposes. This data does not identify the user individually, but may include data on the use, display and behavior of users.

Security of your personal data

We use a number of technologies and security procedures to protect personal data from unauthorize access, use or disclosure. We protect the personal data provided on the cloud and local servers in controlle and secure environments, protected from unauthorized access, use or disclosure. When the personal data is confidential (like credit card numbers and/or geographic data), it is collected on our App and/or transmitted to another website, is protected through the use of cryptography, such as the Secure Socket Layer (SSL) protocol.
This site is equipped with an https certificate which makes it more secure, especially for the personal information  entry processes.

User control of data

Opt-Out

For Users for whom we store Personal Data acquired in the past, we offer an opt-out opportunity according to which the User may be removed from the lists and withdraw consent to our use of the Data.  If you decide to withdraw, we are no longer able to provide certain functions or fulfill your requests.

OPT-IN

On the contrary, for  new users, an opt-in certification and, specifically, a double opt-in certifying the date provided in a first insertion and expression of consent to processing of the Data is mandatory. The user is always able to manage his or her profile and is also able to withdraw consent.

COMMUNICATIONS PREFERENCES

If you no longer wish to receive our newsletter and promotional communications, you may opt not to receive them by following the instructions included in those communications or offers.  Please note, however, that customers may not choose to not receive transactional emails relating to their account.

BLOCKING COOKIES

It is possible to remove or block certain cookies by using your browser settings, but some features may stop functioning correctly if you do so. For additional information, please review the Cookie Policy in the link at the bottom of the page.  Note, however, that you it may not be possible to block certain cookies relating to services.

Access to your personal area

ACCESS AND UPDATE PERSONAL DATA

Newsletter: each newsletter includes access to the personal area where you may change or correct inaccurate data or delete such data.
Areas reserved following registration: you may access, review, correct, update, change your data at any time.  Independently.  If you have forgotten your credentials, you may recover them. To do so, please contact the email provided for the Data Controller with your name and the data required for access, correction or removal, or log onto your account, go to your profile and make the desired changes. We may refuse to process requests that are unreasonably repetitive or systematic.

Storage of personal data

We store the Personal Data collected using the deadlines indicated below and as long as we believe they may be used to contact you regarding the service requested, commercial information, subscription services and, if necessary, regarding our legal obligations, to resolve disputes and to enforce our agreements: to eliminate them.
Data storage time varies according to the type of data, as follows:

  • navigation of this website (for duration of the session), some cookies may have a longer duration as provided in the cookie policy in the link provided below;
  • for requests for contacts, information or reservations (no expiration);
  • newsletter or promotional communications, usually via e-mail (no expiration);
  • fulfillment of contractual obligations, pursuant to law and administrative-accounting purposes (maximum 10 years, except for greater or lesser terms established by law);

Once the storage period has concluded, the Personal Data will be deleted. Therefore, right of access, the right to deletion, the right to correction and the right to data portability can no longer be enforced after conclusion of the storage period.

No minors under 18 years of age

The site contents are available to anyone and do not contain adult material.  The information, however, is not intended for use by minors, and the Data Controller does not knowingly collect or request personal data from anyone under the age of 18.  If you are under the age of 18, you cannot register for the services provided or send information regarding yourself, including your name, address, telephone number or email address. If we determine that we have collected personal data from a minor without their parents’ consent, we immediately delete such data.  If you are a parent or legal guardian of a minor under the age of 18 and believe that we have collected data from or regarding such minor, please contact us at the address provided at the end of this Privacy Policy.

Info e prenota


Hotel in San Lorenzo Dorsino
Discover the magic of the Brenta Dolomites in one of the most beautiful villages in Italy!


NEWS: NEW BEAUTIFUL SPA-POOL WITH HIMALAYAN SALT »

Our mountain hotel in Trentino offers warm hospitality in a friendly and welcoming environment.
Your holiday in the mountains, surrounded by the fascinating Alpine landscape of the Dolomites, becomes a fairy tale in a family run hotel where the guest is the centre of attention.
The hotel in San Lorenzo Dorsino is located at the foot of the Dolomites, in a small village that belongs to the Most Beautiful Italian Villages Club and is surrounded by the Adamello National Park, a unique and strategic location between Lake Molveno and the Comano Spa, a real jewel in Trentino for a nature holiday!



Rooms Prices
Camere

To promote relaxation and bring you close to Trentino nature, all rooms are comfortably furnished in wood. All at the best possible price!


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Our Services
Servizi

For us it is a pleasure to receive you as a guest and create that special bond that instills the utmost confidence and attention.


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Restaurant
Ristorante

Flavours, aromas and conviviality, enhance the Trentino and Italian cuisine in a traditional setting.


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Wellness
Discover an oasis where time does not exist!

Camere

If you are looking for a hotel in the Brenta Dolomites immersed in an enchanting place ... look no further.

NEWS 2017 new beautiful heated SPA Pool with Himalayan Salt


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Mountain holidays offers
Discover the Trentino at the best price!


E-BIKE, what a beautiful passion!


Between BRENTA DOLOMITES and GARDA LAKE with your E-BIKE! In our Hotel Miravalle you can rent your e-bike,  the bicycle ...


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June children FREE


If you stay in our hotel for an holiday 1 CHILD till 7 years old with 2 adults IS FREE Offer includes: B&B ...


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Spring Week-end


25 April, 1° May, 2 June 2019 It is always time to have a break with your family at the foot of the Brenta ...


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10 nights, pay 9


SPECIAL OFFER JUNE AND SEPTEMBER 2019: 10 nights, pay 9 We are only 8 km far from Comano Therme and 4 km from ...


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Easter Week-end


Easter Weekend in Trentino between Dolomites and Garda Lake! A special week-end to spend with your family at ...


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Holiday with Grandparents!


OFFER VALID FOR JUNE AND SEPTEMBER 2019 come on holiday with your grandparents If your grandparents are on ...


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Park Activities


Discover our Natur Park Adamello Brenta in Trentino Our Hotel belong to the club QUALITA' PARCO     From ...


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Free TRENTINO GUEST CARD


Trentino Comano Vallesalus Guest card Our gift to you to discover Trentino! To enrich your mountain holiday ...


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Molveno Lake

A lake that is poetry.
The beauty of Trentino reflected on the water!


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Comano Spa

Nature on the skin.
Curative spa facilities and treatments


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Adamello Brenta National Park


Endorsed Hotel "Park Quality"


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San Lorenzo, among the most beautiful villages in Italy


Picturesque and breathtaking views


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Maso (farmstead) in Nembia: a jewel!


The most unexpected surprise for our guests


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Contacts


Hotel Miravalle
Via Strada Noa 22
38078 San Lorenzo in Banale

tel +39 0465 734028
fax +39 0465 730305

hall@hotelmiravalle.info
WhatsApp

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Statement on the GDPR

The data controller is HOTEL MIRAVALLE DI ORLANDI VALERIO & F. S.A.S., who states that the data acquired in this manner will be handled as follows:

  • it will be used to comply with current requests for information/acquistion/registration until completed and for no other purpose.
  • it will be held in the company archives with no deadline, until independent cancellation by the user, voluntary cancellation by the Controller or an explicit request for cancellation by the user.
  • it will be held on behalf of the Controller by KUMBE, the Controller’s maintainer for digital services, on the cloud server and related backup, in turn managed in compliance with the GDPR for the entire term of the contract with the Controller – who may dispose of it at any time – and until its subsequent cancellation.
  • it will be held on behalf of the Controller by Feratel Media Technologies AG, Controller maintainer for booking and CRM services, on the cloud server and related backup, in turn managed in compliance with the GDPR for the entire term of the contract with the Controller – who may dispose of it any time and until its subsequent cancellation.
  • it will not be assigned to third parties; it will not be used for marketing campaigns except if concurrently authorized for such purposes.
  • the user will have a profile created based pon the information contained therein and the data may be used for statistical processing.
  • the complete privacy policy may be found at the link www.hotelmiravalle.info/privacy. For information or requests, you may write to the following electronic mail address: info@hotelmiravalle.info.

Statement on the GDPR

If subscribing to the Newsletter, you must confirm your registration by means of a confirmatory mail sent to the recorded address.  In such case, handling includes:

  • the creation of a group user profile, a status, preferences as indicated and deduced from the information provided in the form and subsequent independent profiles.
  • use of the data for electronic notices (email, whatsapp) and not (paper) for informational/commercial purposes.
  • Use of the email for the creation of marketing campaigns and personallized information, digital and non-digital
  • the complete privacy policy may be found at the link www.hotelmiravalle.info/privacy. For information or requests, you may write to the following electronic mail address: info@hotelmiravalle.info.
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